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"How to......"

"How to......"

Within this section we will describe ‘How to…….’ work with different areas of PSBA, in this newsletter we discuss ‘How to get access to the Portal’.

The PSBA Service Portal is designed to provide Welsh public sector organisations with online access to PSBA service related information via a single point of access.

The current functionality of the Portal is as shown below:
• Home page – View introduction, overall service status and notifications
• Requests - Raise a general request and to view a list of requests
• Connectivity Orders - Request a quote and to view a list of quote requests
• Site Visits - View a list of planned site visits
• Network Reporting - View sector level reports
• Network Status – View the status of the network at site level
• Incidents - Ability to raise an incident and view a list of all incidents
• User Administration - Create a new user

Only authorised users in approved organisations with a signed Connect Agreement** are able to get access. The level of functionality available to users depends on the individual and their role within the organisation. Only information relevant to your organisation is displayed.

(**The PSBA Connect Agreement is a document signed by a Recipient and Logicalis to enable ordering and use of PSBA services. This needs to be signed before access to the PSBA Service Portal can be provided.)

If you are involved in ordering PSBA services, managing their delivery, providing first-line support to your users or want more technical information on the performance of your PSBA services then you may need access to the PSBA Service Portal.

To access the PSBA Service Portal enter the following URL: https://portal.psba.org.uk/wps/myportal

For further information or a logon for the Portal can be requested via the Wales MSC on 0845 602 7155 or via the designated Administrative user for your organisation.